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Frequently Asked Questions

Do you ship internationally?
Yes, we ship to over 120 countries. Your order may be subject to import duties and taxes, which are levied once a package reaches your country. We have no control over these charges and cannot predict what the costs may be. Customs policies vary from country to country; you should contact your local customs office for further information.

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Do you ship to APO/FPO?
Yes, we do. We can ship to international destinations via USPS Postal Service. This includes APO/FPO addresses. Customs duties and taxes may be collected at the time of delivery.

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What is the difference between Pure Perfume, Eau de Parfum, Eau de Toilette, and Eau de Cologne?
The differences are simply a matter of the amount or concentration of oils in the fragrance. The highest concentration is in pure perfume (or parfum). Next would be Eau de Parfum, then Eau de Toilette, and finally Eau de Cologne. Some manufacturers make a solid perfume, solid perfume is as strong as a pure perfume however it is in a gel-like consistency. Eau De Toilette and Eau De Cologne are generally interchangeable, especially in Men's fragrances. After Shave has the least amount of oils. The higher the concentration the longer your fragrance will last, and the less you need to apply.

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What is the difference between a splash and a spray?
There is absolutely no difference in the fragrance. The difference is in the method of application only. However, a spray bottle, being sealed all the time, may actually have a longer shelf life. Making the decision between spray and splash is entirely a matter of personal preference.

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Why do some men wear Cologne, and others prefer to wear After Shave?
After Shave Lotion will usually sting as well as help close the pores after shaving. After Shave Balm is actually soothing to the skin. After Shave Gel also soothes the skin, but cools the skin as well and relieves razor burn.

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What do fragrance notes refer to?
Fragrances are comprised of many different scents, these scents are called "notes." Top notes are very light and last just a few minutes (5-10 minutes). Middle notes become apparent in about 15 minutes after application. These can last up to an hour or more. Bottom notes are the heavier ingredients. These last the longest, usually for several hours.

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How can I keep my fragrance from going bad?
Keep all fragrances in a cool, dry area, and away from windows as sunlight can unbalance the various ingredients. An opened bottle should be kept in its box to insure a longer shelf life.

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My fragrance has been discontinued, how do you still have it in stock?
We stock thousands of fragrances, many of these have been discontinued. Our buyers travel the globe purchasing entire inventories of hard to find or discontinued fragrances to store in our temperature and humidity controled warehouse.

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How many milliliters are in an ounce?
Here is a quick conversion: 100 ml = 3.3 or 3.4 oz, 50 ml = 1.7 oz, 30 ml = 1 oz, 15 ml = 1/2 oz, 10 ml = 1/3 oz, 7.5 ml = 1/4 oz, 5 ml = 1/6 oz, 3.7 ml = 1/8 oz = 1 dram. Note that all of these are approximate; strictly speaking, 1/2 oz is 14.787 ml.

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Why some items images are not available?
Because we update our website daily with items back in stock or items out of stock, price increase or price decrease for certain items, sometimes the time is just not enough to update all the pictures as well.

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All your items in stock are listed on the website?
No, we have many other featured items to be displayed soon, some of them being rare discontinued fragrances, hard to find. For rare items not displayed you can contact us.

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What is a tester?
We've all been in department stores and been approached by the fragrance salesperson offering to give us a sample spray, and you notice the line-up of testers on the shelf. Testers are made by the manufacturer to help promote their perfume products by allowing customers to try the fragrance before purchasing. We buy these UNUSED testers - with the entire original quantity in the container.

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Do you have an option so I can cancel an order?
In order to provide our customers with the best shopping experience, our systems are automated and therefore orders cannot be cancelled after they are placed. If a cancel option appears next to your order in your order history section then you may cancel your order.

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I received a damaged product, what should I do now?
In the unlikely event that your order or part of your order arrives damaged, please email us immediately so we can notify UPS and file a damage claim. Please keep all packaging materials for five business days after notifying us and a replacement will be sent to you.

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